We gather feedback from stakeholders who use the CRFM’s Grievance Redress Service. Surveys are done periodically to help us improve our service delivery. Please note that form links are not published here but are sent to clients whose cases are verified and actioned, based on the survey methods adopted and authorized by the GRM Committee.

We will report on general service satisfaction ratings, client feedback, and service delivery improvements on this page.

In accordance with the CRFM’s Personal Data Protection Policy, we are duty-bound to protect the confidentiality (and where requested, the anonymity) of our clients.


📌 GRM QUICKLINKS

Grievance Redress Service

Frequently Asked Questions

Reporting Channels

Submit a Grievance

CRFM GRM Policies

Feedback surveys


Primary GRM Contact Information

Phone: (501)-223-4443 Email: [email protected]

Address: 212 North Front Street P.O. Box 642 Belize City, Belize

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